Privacy-English


PRIVACY POLICY

GENERAL
Eopin Oy is committed to the privacy of its users (customers and other cooperation partners) and to complying with relevant law, including the European Union’s General Data Protection Regulation (“GDPR”). This Privacy Policy describes the ways in which Eopin Oy collects and uses personal data. The user acknowledges having read this information and authorizes Eopin Oy to process, in accordance with this Privacy Policy, their personal data.

DATA FILE CONTROLLER
Eopin Oy
Business ID 2618764-3
Alberga Business Park, 6th Floor
Bertel Jungin aukio 5, 02600 Espoo
Finland

REPRESENTATIVE AND DATA PROTECTION OFFICER OF THE CONTROLLER
Merja Heikkilä
merja@eopin.fi
Alberga Business Park, 6th Floor
Bertel Jungin aukio 5, 02600 Espoo
Finland

NAME OF THE DATA FILE
Eopin User Register

PURPOSE OF THE DATA FILE
Personal data is processed only for the purposes of carrying out orders, customer inquiries, transactions, customer surveys, service improvements, appropriate license use monitoring, reporting, marketing and other measures related to the customership. In addition, the Progress Files of the “Proceed Online” function are saved and processed in connection with the Eopin User Register. All personal data is submitted by users themselves on a voluntary basis.

DATA SUBJECTS
Eopin’s users and customers.

CONTENTS OF THE DATA FILE
Personal details of the customer/user:
First and last name of the customer, Eopin user/customer number, postal address, phone number and e-mail address.

Information relating to the customer/user:
Order history and transaction details, information about purchased product(s), information about downloading the purchased product(s) and information regarding the IP-address from which the product(s) were downloaded.

If the customer/user has activated the “Proceed Online” function on Eopin’s service, the service will store the last Progress File of the customer/user to Eopin’s server.

Registered customer/user additional information:
Username and password.

If the customer/user uses the registration form and/or support form on the web page, the customer’s/user’s name, email address and the contents of the form are captured and stored in a separate database.

Card payments on the webstore are made over a secure SSL-connection via a payment agent. Eopin has no access to the customer’s payment card information and no such information is stored in Eopin’s system or in the Eopin User Register.

Sensitive data (as defined in the Personal Data Act) is not collected. Eopin does not check the validity of the data.

SOURCES OF DATA
Data is acquired directly from the customer/user when the customer/user buys Eopin’s products or registers as a web service user.

COOKIES
Eopin uses cookies on its website in order to track the website’s traffic and to improve the quality of the service.

REGULAR DESTINATIONS OF DISCLOSED DATA
We do not hand over information to any third parties for marketing purposes. We hand over information to our cooperation partners in order to perform necessary functions such as the accounting of the company and the technical implementation of our services. Our cooperation partners must adhere to the GDPR.

RIGHT OF ACCESS
In accordance with the Personal Data Act, each customer/user has the right of access to the his/her own data in the Eopin User Register and/or other database in order to check what information is recorded in the file.

Users can request to correct any errors in their personal data. Users can request Eopin Oy to erase their personal data, if the processing of that information is not necessary. We will handle such requests, after which we either erase the information or express the justified cause why the removal is not possible. For example, the legislation may limit the removal of infomation.

The request for access must be made in writing, in a signed document sent to the following address:
Eopin Oy
Alberga Business Park, 6th Floor
Bertel Jungin aukio 5, 02600 Espoo
Finland

The requested information concerning the customer’s/user’s data shall be sent by email to the email address of the customer/user, which has been specified in the order, support and/or registration form when submitting the form.

COMMUNICATION AND MARKETING
Users may opt out of receiving any communications from us by following the instructions provided in any emails we send.

DATA FILE PROTECTION
The Eopin Customer Register is kept confidential. The register is properly secured with firewalls and other technological measures. Data is printed out manually only when so needed.

AUTOMATED DECISION MAKING AND PROFILING
We do not use personal information for automated decision making or profiling.

CHILDREN´S PRIVACY

We do not knowingly collect personally identifiable information from
children. If you are a parent or guardian and you learn that your
children have provided us with personal data, please contact us in order
to remove such data.

CHANGES TO THIS POLICY

This Privacy Policy is effective as of May 25, 2018. We reserve the
right to update or change our Privacy Policy.

If you have any questions about this Privacy Policy, please contact us.